Sunday, April 5, 2015

Why Choose Cloud VoIP

We've come to a point when one of the best things that you can do for your business is to make that VoIP switch. There's absolutely no reason now to not take advantage of the cost benefits and productivity improvements that come with VoIP – especially with the increasing popularity of cloud VoIP.

No Hardware Required
On-premises VoIP requires a huge investment in hardware. You need to purchase an IP-PBX or at least a gateway device to work with your old PBX. You'd want SIP phones to replace your analog phones or ATA devices for them. Plus, there's your network cabling to think about. You should at least have Cat5e cables.

This can amount to a lot – which is why it has taken time for business to make a massive shift to VoIP, even with all its benefits.

Fortunately, this is no longer the case today. You can enjoy the benefits of VoIP without needing to make as much hardware investment. You can make do with a basic setup, wherein you use softphones via desktops and BYODs (Bring Your Own Devices).

For the most part, you will just need to invest in upgrading your network cables. Other than that, you won't need anything else. You can switch to VoIP within a month, and without the usual hardware investment.

Expert Managed Telecommunications, At No Additional Cost
You also need expert manpower when you switch to on-premises VoIP. Your service provider will help you out a bit at the start. But eventually, the maintenance and management of your system would fall on you. You then need to hire or train at least one staff member to focus on this. The health of your VoIP system is then also dependent on the quality of help that you hire.

This is now a non-issue with cloud VoIP. With your IP-PBX, switches and the rest on a cloud, your system is now managed by industry experts who are focused on VoIP. This is definitely a level up from being dependent on a person or two who you can afford.

Scalable VoIP
With cloud VoIP also comes incomparable scalability. You no longer have to plan and spend five years into the future. You don't have to project your capacities five years ahead, and invest in being able to fulfill these capacities.

Cloud VoIP allows you to add and deduct users, as needed. You can also add or deduct features, as needed. You only have to factor in changes in your monthly or yearly fees.

The implication here is that you can funnel your funds elsewhere. When your telecommunications costs just boil down to monthly or yearly fees, you can invest in growing your business. Put funds into marketing and production. There's no need to project and spend for your telecommunications too far ahead into the future.

Grow Your Business
One of the main targets of cloud VoIP are small- to medium-scale businesses, and they are buying. This is not surprising.

There are several means by which cloud VoIP can help a business grow. Telecommunications savings are just the start. Yes, you can do a lot more with the money you save through VoIP. You can invest in key areas, such as marketing and sales.

Your team's productivity will also likely increase with the different features and capabilities of VoIP. You can work and communicate from anywhere, and collaborate with team members. Communications convergences means that data is accessible across different platforms. The flow of information is faster.

All this is available to you at just a fraction of what it used to cost to get into VoIP. This is a great opportunity to build on the potential of you business.

VoIP Monitoring
When you want to guarantee that you get the most out of your cloud VoIP, make sure that you implement VoIP monitoring. Your cloud VoIP service is likely to have this running in the background too. As a customer, it is also important to stay on top of your VoIP's performance. So, run your own call performance tests 24/7/365. VoIP Spear offers consumer-scale and commercial-scale call monitoring, where key factors, such as MOS, latency, packet loss and jitter, are charted and analyzed. You get regular reports, as well as alerts when something goes wrong.

With VoIP Spear, you keep apace with your business' telecommunications.