Sunday, December 29, 2013

Three Questions To Ask Before Your Switch to VoIP

Switching to VoIP is a major step and is something that you need to do when you want incomparable savings in your phone bill. This New Year is a great time to do this. Not only will you benefit from the leaps and bounds made by VoIP technology. You will enjoy low signup rates and phone bills.

If you want VoIP for your business, however, there are questions you need to answer first. These give you a good assessment of your organization’s readiness in making the big switch.

Will it improve your work efficiency and productivity?
One of the things you’d want to happen with a switch to VoIP is an increase in productivity and efficiency. After all, VoIP – through communications convergence – lets you do so many things with data in digital format. Plus, don’t forget the savings from VoIP. You can do a lot with that to improve your day-to-day performance.

However, VoIP can take its toll on your network. If you are not sure about the capacity of your network because all that you’ve been doing is browsing and file-sharing, then test it using the services of VoIP Spear. Being on a poor network can cost you. The data packet that run through your network will multiply by at least 4X because of voice packets. If your network cannot take this much traffic, then you are also compromising other tasks done within the network. This can affect the quality and quantity of work done within a day.

Can your network handle VoIP?
This is the logical ‘next question,’ of course. Your network directly affects your VoIP benefits. If you have limited bandwidth, you will need to upgrade your account. However, if your network is really bad, it is ideal to not switch to VoIP until you find a better one, a service provider with proven support for VoIP telecommunications.

An incapable network means that you are likely to suffer from bad voice call quality. You will experience delays/ pauses in calls, as well as jitter and packet delays.

Can you afford to equip your office for VoIP?
A typical office cannot use VoIP just via computer and headphones. This takes away from accessibility and convenience. SIP phones or ATA boxes are necessary for workstations with phone units. You will also need an IP PBX system or a gateway device for your old PBX. All this can cost. So, alongside your VoIP account fees, you will need to take care of this at the start.

When you do make a switch to VoIP, treat this as an investment. Install whatever’s necessary so that this investment lasts. Make sure that you have an account with VoIP Spear, and that you are monitoring all your endpoints. This tests your endpoints for performance lapses, which you or your support team can then address. 

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