Thursday, October 17, 2013

VoIP Call Quality Test: Why Do You Need It

VoIP, as an alternative to wireline telephony, has made leaps and bounds in close to a decade since its commercial development. It has become a true option to landlines, offering consumers with cheaper communications rates and more accessibility.

However, an issue with VoIP has always been its dependence on your network connections. If you have unreliable internet, you are bound to experience interference and choppy connections during your conversation. If you still have a free account with VoIP service providers, such as Skype, this might be okay. You can ignore fluctuating quality of service if you have not completely switched to VoIP.

However, homes and businesses that have made the VoIP switch and rely on it as their main means of communications need to have at least a 99% uptime – and not just that. They have to have reliable and good quality internet connections if they want to talk without echo, static and other possible audio disturbances.

This is where doing a VoIP call quality test becomes important. Technically, you don't have to have an active VoIP account to begin testing your VoIP readiness. With third party services, such as VoIP Spear, you can test your IP endpoint and make it go through a series of threshold checks. Through these tests, you can monitor key aspects of your network connections like jitter, packet loss and latency.

VoIP Spear measures VoIP quality using MOS or Mean Opinion Score, which is the industry standard in grading VoIP service quality. Through your MOS, you can get a pretty accurate assessment of your network's VoIP suitability.

And you need to do consistent VoIP call quality test. This is one of the best ways to be on top of your VoIP service. VoIP is definitely the next level in telecommunications. Before we get the most of it though, everything has to be in place. A VoIP service is only as good as the network it's on.

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